FAQ

Questions families often ask.

What ages do you care for?

We care for children from 12 months up to school age.

How does the waiting list work?

You tell us the days and the start date you're hoping for, and we register your interest. Joining the list doesn't reserve a place — it lets us plan ahead and get in touch when a place looks likely. Many families sign up well in advance, sometimes during pregnancy.

What does settling in look like?

Gently and at your child's pace. We usually start with a home visit, then build up gradually from short sessions with you present to a full day — skipping stages when your child is ready.

What are your hours and days?

We're open Tuesday, Wednesday, Thursday and Friday, from 8:00am to 5:30pm.

Do you accept government funded hours?

Yes — we offer a limited number of funded 15- and 30-hour places. Funding runs until the end of the term in which your child turns three, so it usually continues for a little while after their third birthday — for example, a child whose birthday falls in April keeps their funded hours until the start of September. (The funded terms run September to December, January to March, and April to August.) After that, care continues at our private rate, and we also accept Tax-Free Childcare.

What are your fees?

Our private rate is £11.42 an hour. We align it with the Cambridgeshire local-authority funded rate for one-year-olds, so it usually rises a little each April.

Do you provide meals?

We have a packed-lunch arrangement, where parents prepare the food for their child for the day — this includes lunch and snacks. We can store the food in the fridge and reheat it for lunch. Parents are guided and given examples of what to prepare — what works, and what we wouldn't allow (such as sweets or fizzy drinks). We are a nut-free setting, so please don't send any nuts or foods containing nuts, to keep every child safe. Because you provide the food, any other dietary needs and allergies are covered by what you pack, and we follow any instructions you give us. This allows us to spend more quality time with the children instead of cooking.

Still have a question? Email us or check availability.